<자료출처 : 한국문화예술교육진흥원>

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❏ Intro································································ 9
•프로세스 관리 Step 1 : 목표 설정···································· 21
•프로세스 관리 Step 2 : 이해관계자와 외부자원 관리···················· 34
•프로세스 관리 Step 3 : 계획과 예측·································· 51
•프로세스 관리 Step 4-1 : 범위 관리·································· 58
•프로세스 관리 Step 4-2 : 일정 관리·································· 71
•프로세스 관리 Step 4-3 : 비용 관리·································· 87
•프로세스 관리 Step 5 : 리스크 관리와 문제 해결······················· 93
•프로세스 관리 Step 6 : 진행 과정 및 성과 관리······················· 112
•프로세스 관리 Step 7 : 종료 프로세스································139
❏ 실습 : Let”s manage a project!·····································154